FAQ

 1.Q:Does your products 100%new with good quality ? 

    A:In response to the different needs of customers, we provide two categories: brand new and refurbished. We can provide 100% new or refurbished products, but we guarantee that all products are original brand products. The price of refurbished products is much cheaper than the price of brand new products,The quality The effect is the same as using it.


 2.Q:Do you offer guarantee for the products?

 A: Yes, we offer 1-5 years warranty to our different products.


 3.Q: How to deal with failure?

    A:We have a strict quality management system. Before products are shipped, they have been rigorously tested, and the defective rate is less than 0.1%.

Secondly, for defective batches of goods, we will repair or replace them for free and resend them to you, or we can discuss solutions based on the actual situation.

 

 4.Q:How long is your delivery time?

 A: If the product is in stock, it will usually be shipped on the same day. If the product is in shortage, it will usually take 3-7 days, depending on the customer's demand quantity.

 

 5.Q: How is the product shipped?

 A: Shipping by DHL Fedex TNT, if you have your own freight forwarder, please let us know.


 6.Q:Do you provide samples ?is it free or extra ?

 A:Yes,we could offer the sample for free if the buyer pay the shipping cost.t.


 7.Q:What is your terms of payment ?

   A:Western union,PayPal ,TT bank transfer and other methods.

 

 8.Q:If I buy the goods and don't know how to use it,what should l do ?

 A:Please feel free to contact us ,we have prifessional engineer to teach you how to use it.

 

 9. If you don’t find the product you need on our website

  A: Please contact us via Whatsapp, phone, or email.

 

 Our Service:

 One to one professional technical free training.

Professional 7x24H service, welcome your inquiry or purchase.

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CONTACT US

Contact: Jason

Phone: +86 13764703359

E-mail: jason86ni@gmail.com

Add: NO. 188 Diling Road. Fengxian District. Shanghai. China. 201400